20/11/2020
And, lets face it, every opportunity to celebrate this year should be grasped with both hands!
Carwow said, "This November we launched our first carwow Retailer and Leasing Broker Awards which showcase our best performing carwow retailers and leasing partners for 2020.
The awards are designed to recognise the exceptional lengths retailers and leasing brokers go to in delivering the very best buying experience”
Specifically, the Leasing Customer Experience Award was credited to the leasing partner most committed to providing excellent customer service during 2020. Contributing factors were the contents of customer reviews, the quality of enquiry handling and the number of customers who ultimately chose to lease through Carparison.
Carparison achieved an average rating of 4.8 out of 5 across 237 buyer reviews. These ratings consider four categories: friendliness, communication, knowledge and order process. Throughout 2020, the Carparison team have achieved top marks across the board.
We are delighted to share some of the comments shared with us by genuine customers here.
This Leasing Customer Experience Award is our second service accreditation in 2020. The first was our Gold Trusted Service Award from independent review provider Feefo. This achievement recognised the volume of customer reviews that rated us 4.5 stars or above over the preceding 12 months.
Matt Woodward, General Manager at Carparison said, "Customer service is firmly at the heart of everything we do here at Carparison. To be recognised and celebrated as leading players in this category within our industry is therefore something we are extremely proud of. Rest assured we will continue to offer this first class customer service in 2021 and beyond."
Settle for nothing less than perfect during your car leasing experience: benefit from our award winning customer service AND the very best lease deals.
