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Can I dispute end-of-lease charges?

Yes, you can dispute end of lease charges. 

Carparison is a proud member of the British Vehicle Rental and Leasing Association (BVRLA), who oversee reputable brokers like us. They set an industry-wide standard that's used to assess the condition of your car at the end of your contract with their Fair Wear and Tear Guide

End of lease charges will apply (in their words!): "When the vehicle, its equipment or accessories are not used, maintained or looked after as originally agreed at the start of the lease." 

A trained assessor will inspect your car when it's collected, along with any paperwork. And they will list any applicable charges like your mileage allowance being exceeded, service plans not being followed, or damage that falls outside the Fair Wear and Tear allowance.

You'll be asked to sign off on these charges - and if you don't agree, you shouldn't sign. 

Instead, you'll need to hire an indepdent engineer to re-inspect the car and make a report of their own. Their findings will be final, but if they agree with you, you should be refunded in full for the end-of-lease charges. 

If they don't agree, the charges will stand. 

But if you've followed the terms of your lease - kept under your agreed mileage allowance, followed the service plan, and wear and tear is within acceptable limits - then you shouldn't have to worry about end of lease charges at all. 

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