01395 200 333 Monday to Friday 08:00 - 18:00, Saturday 09:00 - 13:00
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How can we help you?

Frequently asked questions

Returning a lease vehicle

How do I arrange collection? Will I be charged for damage on the car? I have exceeded my annual mileage limit Can I return a lease car early? All questions

What is leasing?

What is vehicle leasing? How does leasing work? Is leasing right for me? How is contract hire different to a PCP? All questions

Paying for your lease car

How do I get the best lease deal? What payments will be taken and when? Is leasing worth the money? Do I get a refund for staying under my mileage limit? All questions

Ordering a Lease Vehicle

Am I eligible to lease a vehicle? How do I order my lease car? What is a finance application? How will delivery work? All questions

Leasing finance explained

Can I afford to lease a car? What information is needed for a personal finance application? Does my credit score affect my finance application? How can I improve my credit score? All questions

Delivery FAQs

Can someone else take delivery of the car for me? Who is liable if my vehicle arrives damaged? Do I need to pay for delivery? How will my vehicle be delivered? All questions

Looking after your lease car

Can I modify my lease car? Where can I take my car for a service with a maintenance package? Do you offer GAP insurance? All questions

Selling your vehicle

What details do I need to provide to get a valuation? Can I part exchange my current vehicle? What happens when my car is collected? Can I sell a car on finance? All questions

Electric Driving FAQs

Do electric cars break down more often? How long can an electric car run on a full charge? How long does it take for an electric car to charge? How much does an electric car cost to drive and charge? All questions

Mileage FAQs

Can you lease a car with unlimited mileage? Do you get money back for being under mileage on a lease? Can I change mileage mid-term? How do I find the excess mileage charge? All questions

Need more help?

Call 01395 200 333 or email us at [email protected]