Step 8 – Accept delivery
Whether it is at your home or place of work, we can arrange a delivery location to suit you. Collection is possible if you would prefer. If you would like somebody else to accept delivery on your behalf, we will require written proof of this, however, please note that they will be liable for accepting the car and confirming its condition.
With that in mind, we recommend that where possible, you make yourself available to accept delivery.
Now the handover process is underway, start by checking the registration number matches with your paperwork, and that the specification of the car is exactly what you've ordered. Checking the engine size, fuel type and trim level is especially important at this point.
It's important at this stage that if you notice any damage on the car, or if anything is missing or not working as it should be, that you inform the delivery driver straight away and mark the damage on the delivery note. We also advise that you take photographs of the damage where possible.
If you are unable to fully inspect the car due to dirt and debris, please make sure this is noted on your delivery paperwork. Most drivers will try and stop off somewhere close to the delivery address and jet-wash the car, due to weather and road conditions along their journey, despite the car being valeted beforehand, but sometimes this is not always possible,
To check the car for any scratches, dents, or defects you notice, we have a step by step guide on how to do a thorough check of your vehicle once it's delivered.
Any mileage on the clock is known as 'delivery mileage', and will be noted on your delivery note.
Please make sure any damage or faults is clearly recorded on the note before signing it.
Once you have signed it, Carparison or the dealership cannot be held responsible for any further damage from that point onwards.