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4.8/5
Independent Feedback based on 1056 verified reviews.
They made the whole leasing process easy
A very professional team that communicate well throughout the process of. They got me a new car very quickly. If I had any questions or concerns they resolved them by email and phone.
A very supportive team that delivered all the milestones promised.
Friendly helpful staff. Explained process with good communication both verbally and in written text. Speedy replies to any issues raised. Clear instructions provided to me who had never leased a car before removing any anxieties about the leasing car process.
Good value for money with excellent customer service from start to finish.
Good communication with us throughout and decent value for money.
Thank you so much for your kind review - we really appreciate it! While we LOVE getting four stars, we always strive for the perfect five. If there was anything we could have done to achieve 5* and you are willing to share this with us, please get in touch at [email protected]. Best wishes, the Carparison Team
Smooth, easy process which is all done digitally. Questions answered very quickly, everyone knows their stuff. Friendly staff
helpful when car didn’t arrive due to extenuating circumstances
………………....
Thank you for your very kind review and for bearing with us following the issues with your delivery. Once again, we’re so sorry that your delivery date was moved due to a fault with the car after PDI. But are glad you felt looked after while that was rectified. We hope you continue to love your new Tucson, and we’d be happy to help if you need us in future. Best wishes, Charlotte
First Class Service
First time leasing. Went extremely smoothly. Car arrived on time and perfect, and at a great price. First class service, I would recommend to anyone.
Hi Timothy - we're so glad you entrusted us with your first leasing experience and I'm happy you're pleased with our service! The experiences our customers have with Carparison are important to us, so it's really great to receive a review as lovely as yours. If you need anything in the future, please do get in touch with us and we'll be happy to help - otherwise, happy driving! All the best, Lauren.
Excellent service
Excellent efficient service with goo communication
Thank you for your kind words, we really appreciate you taking the time to leave this review and we hope the car is treating you well! Best wishes, Lauren.
Really easy to deal with
Good communication from start to finish, really easy to deal with.
Easier than buying a washing machine
Excellent communication. Can’t fault the process.
Highly Recommend!
I can't recommend Carparison enough, from value for money through to the excellent service provided.
Great Service and extremely helpful.
Great comms and always there to help and answer any daft questions you may have. Quick service.
Kept in contact and ensured I was updated with what was happening.
Thank you so much for your kind review - we really appreciate it! While we LOVE getting four stars, we always strive for the perfect five. If there was anything we could have done to achieve 5* and you are willing to share this with us, please get in touch at [email protected]. Best wishes, the Carparison Team
Everything was very smooth and quick. Love the car. Great price
Eqc
Well very helpful no hidden fees, good communication responded to all questions asked and delivered everything we asked for
Hi Darren, thank you so much for taking the time to leave this review. We're glad we were able to get your vehicle to you, and that the process was smooth for you. Happy driving! All the best, Lauren.
Excellent experience, highly recommended
Excellent and speedy service. Kept me inform throughout the process and answered all my questions quickly and efficiently.
Thank you so much for leaving such a great review, we work really hard to ensure our customers have a good experience with us so it's lovely to receive a review like yours! We hope the car is treating you well, however if you need anything in the future, please do get in touch. All the best, Lauren.
Easy to deal with, the best service and at the best price.
I'm a 2nd time customer with Carparison; they managed to source the best deal on the market for me yet again. Particularly like their investment over the last few years in customer service, much of the process is now automated for providing documents. - but still with a named human to discuss questions with.
Thank you so much for taking the time to leave such a lovely review - we're so glad you've chosen to come back to us for another vehicle. The time we've taken to improve our automations to make the processes clear for our customers has been really important to us, so we're really pleased this has worked well for you (I'm sure our systems manager will be thrilled to read this after all the time he spent doing it!). As always, we hope the car is treating you well and we'll be more than happy to help you with anything you need in the future. All the best, Lauren.
Scratches and warning light
Car received had scratches on the front wing, drivers door and window trim. The car itself had a coolant warning light on. Not sure how this was allowed to go out for delivery. As yet not had anyone help resolve.
Excellent service, very transparent . Great
See below please
Thank you for taking the time to leave this review, we're pleased your order went smoothly and we hope you're enjoying the car! All the best, Lauren.
Easy to arrange
Really great, and simple service
Easy and quick
From the beginning it was really simple. Andy called me the very next morning to confirm he had my application and took me through every step. There was a bit of a hiccup with manufacturer but Andy sorted it all out. Jasmine, then took over once everything was approved and went through everything. I would and already have been recommending their services