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4.8/5
Independent Feedback based on 2454 verified reviews.
Excellent
Very good and very helpful.
Thanks so much for your 5-star review, Steven. We're so pleased to hear you found the team helpful and supportive throughout your journey. All the best, Roisin
Excellent Service
Excellent service - very friendly and polite and also very responsive, calling back when they said they would etc.
Thank you so much for your wonderful review! We’re delighted to hear you were happy with the service and appreciated our friendly and responsive approach. It was a pleasure assisting you, and we really appreciate you taking the time to share your experience. Best wishes, Jasmine
Very good experience
Easy to contact, regular updates from different agents throughout. The process took slightly longer than I expected, but this is the first time I have leased.
Thank you for your lovely review! We’re glad you found us easy to contact and appreciated the regular updates throughout. We really appreciate your patience and kind feedback! Best wishes, Jasmine
Excellent Service & Price
I went with Carparison as they were a good bit cheaper than anyone else for the same car. Customer service was excellent and only wver an email away..
Hi Paul, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. If we can help with anything in the future, please do get in touch. All the best, Courtney
Happy customer
Very happy with your service. Your team made the whole process easy and straightforward. I was kept up to date and sent all the relevant information via email in good time
Hi Georgina, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Easier than I thought
Excellent service very helpful step by step keeping me well informed plus very pleasant and well mannered
Thank you so much for the 5* review! We're glad you enjoyed the service and felt we communicated well. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Always very helpful and friendly service, made it very easy to deal with everything, top service, would highly recommend!
Thank you so much for your fantastic 5-star review! we’re really pleased to hear you found our service friendly, helpful and straightforward. It was a pleasure helping you, and we really appreciate you taking the time to recommend us. Enjoy your new car! Best wishes, Jasmine
Great car, Great price.
Great service although communication a little slow. I leased a car for ky husband last.month with another company and the process was much slicker.
Thank you for taking the time to leave your 4* feedback. We are delighted to hear that you received great service overall. We are particularly pleased that we were able to get your new car delivered to you in less than two weeks from signing your order form. We appreciate your feedback regarding communication and will certainly take this on board as we continue to improve our service. We hope you are enjoying your new car and wish you many happy miles ahead!
excellent
prompt and efficeint service , prompt response and vehicle delivered quickly
Hi Robert, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Fantastic service from start to finish
Superb communication the whole way, and so attentive to questions. Couldn’t fault them. Everything on time and delivered with a smile. Will definitely be reusing when the lease is up!
Thank you so much for your kind review! We’re delighted you were happy with the service and communication. We really appreciate your support and look forward to helping you again in the future! Best wishes, Jasmine
Seamless from start to finish, communication was brilliant! Only downside, car came with 2 scratches on front bumper and the car doesn't charge from home charger. Car has to go back to get work done to it in the first couple of weeks having it, which isn't ideal!
Hi Matthew, thank you for your 5* review, we are thrilled that you were happy with our service. I am sorry to hear about the issues on delivery. We have now received your handover document and I can see that you have noted the scratches so I will raise this with your supplying dealership and be in touch to discuss the next steps. With regards to the charging issue, please do let us know if you need any further support with this. All the best, Courtney
Positive experience
Lauren was really easy to deal with. Answered all my questions. As soon as the car was ready for delivery I was notified and overall it was just a really smooth process.
Thank you for your fantastic review, Lewis. It's great to hear that Lauren provided excellent support and kept you updated throughout the process. We appreciate your feedback and hope you enjoy your new Volvo! All the best, Roisin
Polestar 4
All great bar the final step. Vehicle was delivered by a driver who’d driven the car up to our location rather than by transporter, and when the car arrived, there was still some glue marks from the PDI process on the bodywork that the driver declined to mark on the delivery report. Other than that 👍🏼
Thank you for your 4* feedback, I am glad to see that the Carparison controlled part of your journey was great! I have fed back to your supplying dealer your comments about the driver as this is not what we would expect, and infact encourage our clients to point out the "not so good bits" . We hope you go on to enjoy the car as they are certainly special. If we can be of any further assistance, please dont hesitate to get in touch. Many thanks Steve
Polestar 4 hire lease deal through Carparison
The overall service from initial contact through to delivery of the vehicle was excellent. The vehicle I was considering was a pre-registered, brand-new model. The initial engagement and explanation of the service were polite, clear, and pressure-free, giving me time to consider my options and ask any questions before deciding. The financial proposal was also very competitive compared to alternatives and met my budget expectations. Once the initial forms were submitted, the approval process was also speedy (2 days after submission) and straightforward, with vehicle delivery directly to my home exactly 2 weeks following approval. Can't fault the service from Carparison
Thank you so much for taking the time to leave such a great review. We’re delighted to hear that you had such a positive experience with us, from your initial enquiry right through to having your new vehicle delivered to your door. We really appreciate your kind words and your recommendation. We hope you enjoy your new vehicle and wish you many happy miles ahead! All the best, Courtney
MG S6
Great service from start to finish, kept informed on a regular basis by phone and email.
Hi Alan, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Great commiunication
Great commiunication throughout entire order, build and delivery process
Thank you so much for your lovely review! We’re delighted to hear that you were happy with the communication throughout the ordering, build and delivery process. It was a pleasure assisting you, and we hope you enjoy your new vehicle! Best wishes, Jasmine
Hi Geraint, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
5* Service from Carparison
Everyone I dealt with from start to finish was polite and helpful. The communication was first class and very easier to understand and navigate.
Thank you, Mario, for your wonderful 5-star review. We're delighted to hear that you found our team polite, helpful, and easy to work with throughout your journey. Providing clear communication and excellent customer service is very important to us, so it's great to know we delivered on that. We truly appreciate your feedback and wish you all the best with your new car! All the best, Roisin
Well impressed with the professionalism , commitment , friendliness and competency of all the staff I encountered during my dealings with them. Excellent timely service from all.
Thank you so much for your kind review! We’re delighted to hear you were impressed with the professionalism, friendliness and efficiency of our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes, Jasmine
Excellent service and very friendly.
From the start the help and information was very good. Courtney was very polite and patient and listened to what I had to say.
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney