Reviews
4.8/5
Independent Feedback based on 1080 verified reviews.
Most helpful
From start to finish, I had a wonderful experience. All communication was to a high level and every stage of the process was clear with help at hand if needed.
Hi Darren, thank you so much for leaving such a lovely review. Our customers experiences is something we pride ourselves on, so we're glad this persisted throughout your order. I hope the car is treating you well! If you need anything in the future, please do get in touch. All the best, Lauren.
Good experience
Everything went according to plan. Friendly driver
I would recommend this company as their prices were very competitive and the process was generally easy. However there was a minor hiccup in that I was told my car was immediately available when in fact it was not. This was however rectified satisfactorily.
Good
Excellent service, very approachable
Thank you so much for your kind review - we really appreciate it! While we LOVE getting four stars, we always strive for the perfect five. If there was anything we could have done to achieve 5* and you are willing to share this with us, please get in touch at [email protected]. Best wishes, the Carparison Team
Very happy
Very helpful throughout the entire process. Although they kept in touch and were attentive they were not at all pushy. Very happy overall.
Outstanding
Super easy service, friendly people and car delivered to door. Couldn't ask for anything else
Great service. Quick turnaround.
Great service. Good communication. Fast turnaround
I leased my previous car through them and it was no hassle. This time, I tried to contact them in May when I got the ‘your lease is due to end’ email but they told me it was too early and they would ring me in June and set a date for a call back. No one called. I call them and we struggle to find a car that will arrive before my previous car was due to go back in Dec. Finally find a car and sign for it in Aug for a November delivery. Great. Get told in September it’s now a December delivery. Fine. Then it goes to January. Then Feb. Then it’s due mid-March. It ended up arriving mid-Feb in the end, 3 months later than the original date. Don’t get me wrong, the people I talked to were amazing and just as annoyed about the turn around time as I was but it’s ridiculous to advertise a car on the website and the delivery be 3 months late when you started the process in plenty of time. Plus I tried to start looking in May and got told I was too early. Clearly I wasn’t. It’s made me think twice about leading another car after this one.
Would use again
Hassle free professional all the way. Great communication. A+
Excellent service from beginning to end from initial conversation contact to delivery. Respond to mails promptly
Good communication, very competitively priced car.
Really efficient service from Carparison, from initial enquiry to delivery of the car. Kept updated through each process and the after sales team were really helpful with getting the car delivered quickly. Highly recommend.
Thank you for taking the time to leave such a lovely review! We're so happy with your feedback and are glad we could help with getting your car to you. If you have any queries in the future, please do get in touch and we'll be happy to help. All the best, Lauren.
Great customer experience
Probably the easiest car purchase/lease deal I have ever done. The process was fast and efficient and communication was instant.
Hi Andy - thank you so much for taking the time to leave such an excellent review. We're so happy we've been able to help getting your vehicle to you, and that you had such a positive experience with us. I hope the car is treating you well! All the best, Lauren.
The team are extremely helpful and provide regular updates throughout the order and delivery process
Excellent service from beginning to end. Would use again.
Fast & Efficient
Leasing and communication process was very good with all the staff being very helpful.
Excellent service from sales and admin
Easy and quick to get quotes from sales team. Once car ordered, the operations/admin team kept me informed on delivery times etc. Delivery was as promised with no issues
Thank you for your feedback, we're so happy you had a positive experience with us! I hope you're enjoying your new car. If you need anything in the future, please do get in touch. Best wishes, Lauren.
Communication...Second to None
Superb communication, especially with Steve. He kept me informed the whole way through and checked in with me often to see how things were and if he could offer any help.
1st class customer servoce
Support from Courtney was excellent… Cian was brilliant when I made the initial inquiry because I was unsure about committing before I sold my own car… however, from my initial contact with Cian to the follow up with Courtney, the customer service was excellent from start to finish… even helping to resolve teething troubles with delivery was great. Thoroughly recommend carparison👌
Very fast
From start to finish every thing was very professional and fast also offering a very affordable price